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Job Title Resident Manager
Location: New York City
State New York
Date Posted: 17 Nov 2022
Position Description:

Rose Associates is seeking a dynamic and experienced Resident Manager to join our team!

Rose Associates is committed to being the premier multi-family real estate firm in the New York metro market. We are dedicated to creating real estate asset value and building enduring relationships. We strive to deliver an exemplary living experience for our residents at every property, every day. We aspire to continually improve, as individuals and as a firm, through a corporate culture that fosters respect, collaboration and professional growth.

Essential Responsibilities:

Building Operations:

• Manage day-to-day operations of the property while emphasizing a positive response to concerns of tenants and client.

•Ensure the timely maintenance of all building operations and systems, including the coordination of preventive maintenance work.

•Ensure that all properties pass all surveys, audits, reviews, and inspections.

•Oversee all maintenance and repair work, including obtaining quotes from vendors, scheduling and coordinating work, and reviewing work after completion.

•Negotiate all service contracts, including bidding, awarding, and managing building contracts and ensuring that suppliers/service providers are meeting contractual obligations (i.e., HVAC, cleaning, landscaping, snow removal, pest control, critical systems maintenance, etc.).

•Respond to building emergencies to coordinate resources and provide appropriate guidance in securing the emergency and implementing corrective and preventive actions.•Oversee construction projects and capital improvements as required. Supervisory Functions:

•Oversee building staff:•Hire, train, motivate, and evaluate work performance of management staff and building maintenance staff.

•Execute disciplinary actions for all employees.

•Establish and maintain a productive working environment.•Approve weekly payroll and all personnel actions.

•Liaise with appropriate unions and union representative.

•Supervise the work of outside contractors at the property to ensure compliance with contractual agreements, municipal codes, and safety standards.

Position may be required to perform duties outside their normal responsibilities as needed and when requested.

Qualifications and Competencies:

Full-service oriented individual who can handle multiple tasks with efficiency and accuracy. The candidate will also possess the following:

•Minimum of 8 years residential management experience;

•Maintenance/Operations experience with a solid knowledge of building systems including, but not limited to plumbing, electrical, carpentry, apartment alterations, waterproofing, & HVAC;

•Must be able to communicate effectively, both verbally and in writing, with the board of directors, shareholders and management company;

•Must possess necessary licenses;

•Must respond to all emergencies –on-call 24 hours;

•Ability to self manage and prioritize;

•Applicant must possess a professional manner and image.Prefer an experienced, tech-savvy applicant with proven practical experience using the most up-to-date motion detection and video capture technologies in order to help reduce costs and increase security.

•Experience with unions preferred, preferably Local 32BJ

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