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Job Title Resident Manager
Location: New York
State New York
Date Posted: 19 Apr 2022
Position Description:

Rose Associates is seeking a dynamic and experienced Resident Manager to join our team!

Essential Responsibilities:

Building Operations:

  • Manage day-to-day operations of the property while emphasizing a positive response to concerns of tenants and client.
  • Ensure the timely maintenance of all building operations and systems, including the coordination of preventive maintenance work.
  • Ensure that all properties pass all surveys, audits, reviews, and inspections.
  • Oversee all maintenance and repair work, including obtaining quotes from vendors, scheduling and coordinating work, and reviewing work after completion.
  • Negotiate all service contracts, including bidding, awarding, and managing building contracts and ensuring that suppliers/service providers are meeting contractual obligations (i.e., HVAC, cleaning, landscaping, snow removal, pest control, critical systems maintenance, etc.).
  • Respond to building emergencies to coordinate resources and provide appropriate guidance in securing the emergency and implementing corrective and preventive actions.
  • Oversee construction projects and capital improvements as required.

Supervisory Functions:

  • Oversee building staff:
  • Hire, train, motivate, and evaluate work performance of management staff and building maintenance staff.
  • Execute disciplinary actions for all employees.
  • Establish and maintain a productive working environment.
  • Approve weekly payroll and all personnel actions.
  • Liaise with appropriate unions and union representative.
Qualifications and Competencies:


  • Full-service oriented individual who can handle multiple tasks with efficiency and accuracy. The candidate will also possess the following:
  • Supervise the work of outside contractors at the property to ensure compliance with contractual agreements, municipal codes, and safety standards.
  • Minimum of 8 years residential management experience;
  • Maintenance/Operations experience with a solid knowledge of building systems including, but not limited to plumbing, electrical, carpentry, apartment alterations, waterproofing, & HVAC;
  • Must be able to communicate effectively, both verbally and in writing, with the board of directors, shareholders and management company;
  • Must possess necessary licenses;
  • Must respond to all emergencies – on-call 24 hours;
  • Ability to self manage and prioritize;
  • Applicant must possess a professional manner and image.
  • Prefer an experienced, tech-savvy applicant with proven practical experience using the most up-to-date motion detection and video capture technologies in order to help reduce costs and increase security.
  • Experience with unions preferred, preferably Local 32BJ


Equal Opportunity Employer

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