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|Job Title||Support Engineer|
|Date Posted:||7 Nov 2019|
Rose Associates is looking for an energetic, resourceful and detail-oriented Support Engineer to provide superior service to our internal business customers and administer various endpoints across the infrastructure.
This position ensures maximum productivity of end users by reducing downtime and creating a highly user-friendly operating environment. Provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems.
Responsible for the technical design, planning, implementation, and the highest level of performance tuning of endpoints. Recommends the redesign and configuration of operating systems and system applications. Investigates and analyzes feasibility of system requirements and develops system specifications. Identifies methods, solutions, and provides project leadership and management in order to provide a high level of service. This position will provide oversight and mentorship to other members of the team and will provide escalated user support.
|Qualifications and Competencies:||
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